Business Management

Non  Degree programmes

FACULTY OF BUSINESS MANAGEMENT

 

ADVANCED DIPLOMA IN ACCOMMODATION AND OPERATION SERVICES

 

The Hospitality and Tourism industry are among some of the fastest growing industries in the world and studying our flagship AOS programme will allow you to be a part of it. It is an appropriate creative and hands on course, designed to equip the student with in depth knowledge on various aspects of the industry. Studying the AOS programme will allow you to learn skills that can be used in different positions such as Guest Relations Manager, Hotel Receptionist, Reservationist, Housekeeping Supervisor, Front Office Manager, Rooms Division Manager, Laundry Supervisor amongst other jobs. Moreover, the program is designed in a way that enables learners who have a flare for entrepreneurship to easily start up their own business when they graduate

 

DIPLOMA

 

Module (CORE)         Practical

Safety at Work           

Customer Service Skills in Accommodation Services           

Accommodation Service        

Cleaning Accommodation Areas       

Provide Linen Service

 

 

 

Module (CORE)         Practical

Maintain a Healthy, Safe and Secure Working Environment Presentations and Project

Supervise Customer Service  

Supervise Staff Training        

Principles of Supervising and Leading Teams           

Resource Management in Accommodation Service  

Supervise Accommodation Service   

Maintain Accommodation Service Supplies  

 

 

 

CAREER OPPORTUNITIES

 

Career opportunities in this field include:

Executive Housekeepers

Rooms Division Managers

Lodge Managers