This three year programme aims to equip graduates with the skills to excel in the hospitality industry, both locally and globally. The programme focuses on developing technical expertise for various roles such as guest relations management, accommodation operations, stakeholder management, food and beverage operations, and event planning. Graduates will be prepared for positions including guest services supervisor, hotel receptionist, housekeeping manager, food and beverage manager, and events manager. Additionally, this programme fosters entrepreneurship by enabling graduates to establish and manage their own hospitality ventures. Overall, the qualification seeks to produce competent professionals capable of meeting industry demands and exceeding guest expectations.
Entrepreneurship: Ability to develop and act on creative and innovative ideas in the hospitality industry.
Ethical and Legal Considerations: Capacity to evaluate ethical, legal, and social considerations in hospitality situations.
Risk Management: Application of risk management principles for efficient, safe, secure, accessible, and healthy hospitality operations.
Communication: Proficiency in appropriate, clear, effective, and efficient communication.
Front Office Management: Capability to manage front office departments/sections in lodging properties.
Marketing Strategies: Skill in synthesizing marketing strategies to sustain and enhance competitiveness in the hospitality industry.
Event Planning Services: Ability to provide services in events planning.
Food Preparation: Competence in preparing food items, garnishing, and displaying for small and large volume food production.
Housekeeping Operations: Proficiency in operating housekeeping departments/sections in accommodation properties.
Supervisory Skills: Ability to supervise hospitality tasks successfully in line with organizational standards.
Knowledge of Hospitality Operations: Demonstration of knowledge in various aspects of hospitality operations.
Application of Hospitality Principles: Capacity to apply hospitality principles in a work environment.
Industry Knowledge: Demonstration of basic knowledge of the hospitality industry.
| Module Code | Title |
|---|---|
| HM 001 | Introduction to Computer Skills |
| HM 002 | Communication & Study Skills |
| HM 003 | Human Resource Management |
| HM 004 | Principles of Accounting |
| HM 006 | Health and safety management |
| HM013 | Introduction to Hospitality Management |
| Module Code | Title |
|---|---|
| HM 011 | Professional Cookery 1 |
| HM 005 | Principles of Marketing |
| HM023 | Housekeeping operations |
| HM009 | Introduction to Business Management |
| HM 018 | Hospitality Law |
| HM 012 | Customer service |
| Module Code | Title |
|---|---|
| HM 019 | Bar operations |
| HM020 | Ethics and sustainability in Hospitality |
| HM021 | Hospitality Sales & marketing |
| HM 017 | Food & beverage services |
| HM022 | Events and Banqueting Management |
| Module Code | Title |
|---|---|
| HM 014 | Professional Cookery 2 |
| HM016 | Accommodation operations |
| HM 015 | Menu Planning |
| HM 008 | Creative and Innovation Studies |
| HM 010 | Presentation and Research study skills |
| Module Code | Title |
|---|---|
| HM 007 | Entrepreneurship |
| HM 025 | Hospitality Labour relations |
| HM 026 | Contemporary Hospitality Management |
| HM 027 | Rooms Division management |
| HM 028 | Food & Beverage management |
| Module Code | Title |
|---|---|
| HM024 | Industry Based Learning |
Faculty of Commerce And Industry
New Era College’s Faculty of Commerce and Industry hosts four Schools. School of Business Innovation (SBI), School of Leisure and Travel (SLT), School of Accounting and Financial Management (SAFM) and School of Broadcasting Communication (SBC).
• Guest Relations Management
• Accommodation Operations
• Stakeholder Management
• Food and Beverage operations
• Event planning and Management
• Hospitality Education Consultant.
• Events Planner
• Events Coordinator
• Front desk Agent
• Front Office Manager
• Reservations Agent
• Reservations Manager
• Assistant Executive Housekeeper
• Rooms Division Manager
• Bartender Restaurant Owner and Operator
